We are seeking a Restaurant General Manager to oversee the a la carte dining in our 90-room full-service hotel. Areas of responsibility will include our high-volume restaurant & bar, rooftop bar, and In-Room Dining. In this role, you will be creating and maintaining relationships with clients and guests.
in our restaurants, bars, and common areas, and bring a strong passion to elevate one’s dining experience. The Restaurant General Manager will serve as the liaison between our Executive Chef and our guests to provide an exceptionally memorable experience.
Responsibilities
- Lead the daily operation of the FOM Team, while directing daily activities and assignments.
- Schedule team in accordance with the standards of the company guidelines.
- Organize and assist with pre-shift and departmental meetings, communicating information to the team.
- Ensure the team is trained in accordance with the state of MA requirements for serving alcohol.
- Work seamlessly and in tandem with the team to create memorable experiences for our guests.
- Execute all policies accurately with improvements to quality, service, and operations.
- Develop and lead our FOH team.
- Be present on the floor during peak business periods to ensure guest satisfaction.
- Create a positive work environment. Embody being the liaison between associates and management.
- Practice and ensure cleanliness and safety in all dining & beverage areas.
- Lead, coach, counsel, and develop the FOH team’s performance.
- Support the company’s philosophy and culture by ensuring customer satisfaction.
- Assist the Restaurant Management Team with any other assignments as needed.
Qualifications
- 3-5 Years Front of House Restaurant Management/Operations experience.
- Proven success with people skills, management techniques, and daily execution of operations
- Demonstrated successful teaching and/or training experience.
- Proven ability to drive sales and motivate teams.
- Proven training, communication, leadership, and financial management skills
- Openness and willingness to learn new techniques.
- Clean work habits with great attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced and demanding environment while maintaining calmness, composure, and hospitality.
- Ability to think quickly and adapt to changing situations.
- Must have flexibility with schedule requirements.
- Multilingual (Spanish/Portuguese/English) is preferred, but not required.
- Valid TIPS Industry training preferred.
- Familiarity with MS Office Suite (Word, Excel, Outlook)
- Thorough working knowledge of Point-of-Sale systems
Benefits
- Competitive Base Salary
- Medical, Dental, Vision, and Life Insurance
- 401(K) + Matching
- PTO
- F&B Discounts
- Quality of Life with 40–45-hour work weeks and 2 days off per week!
